Privacy Policy

Kennedy Electrical respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, WhatsApp enquiries, email communications, and related services.

1. Information We Collect

We may collect the following types of information:

• I. Name
• II. Email address
• III. Phone number
• IV. Delivery or installation address
• V. Order and enquiry details
• VI. Messages submitted through forms, WhatsApp, or email
• VII. Basic website usage information such as page visits and clicks

2. How We Use Your Information

Your information may be used to:

• I. Respond to enquiries and customer support requests
• II. Process purchases, deliveries, and installations
• III. Provide after-sales service
• IV. Improve our website, services, and customer experience
• V. Send important updates related to your orders or enquiries
• VI. Maintain internal business records

3. Marketing Communications

We may contact you regarding promotions, new products, or special offers if you have engaged with us or provided your contact details. You may request to stop receiving promotional messages at any time.

4. Sharing of Information

We do not sell your personal information. We may share information only when necessary with trusted service providers or partners, such as delivery teams, installation teams, payment providers, website service providers, or when required by law.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve site functionality, understand visitor behaviour, and enhance user experience. You may control cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for business, operational, legal, or customer service purposes.

8. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites.

9. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.

10. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

• kennedyelectricalonline@gmail.com
• kennedyelectricalstore@gmail.com
• +6011 1118 8585

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

This page is a general website privacy policy template and should be reviewed for your exact legal and business requirements before final launch.